SINGAPORE POLICE FORCE
WHAT NOT TO CALL THEM ABOUT

when to call 999

The 999 number is to be used for crime-related emergencies, or life-and-death situations. However, the Police receives numerous calls from the public that abuse the hotline, making nuisance calls that do not warrant such emergency services,

The Singapore Police Force's role and top priority is to maintain law and order, keeping Singapore safe and secure.

It's crucial to call the right number, ensuring that individuals facing crime-related and life-threatening emergencies receive prompt police assistance.

CALL 999:
- When a crime is in progress.
- If you know of a criminal suspect who committed a crime.
- If you know a criminal suspect’s location.
- If you or others are in danger.
- If you see any suspicious-looking persons, articles or vehicles in public areas.

Examples of EMERGENCIES:
- Witnessing someone breaking into your neighbour’s home;
- Witnessing someone behaving suspiciously near a parked car;
- Witnessing a group of people fighting;
- When you spot an unattended bag on the bus, MRT or any public place;
- Witnessing a hit-and-run traffic accident.

Examples of NUISANCE CALLS:
- Calling the Police to request a taxi;
- Calling the Police to complain that the taxi has not arrived;
- Calling the Police to request assistance with paying the electricity bill;
- Remaining silent throughout the call and laughing incessantly before hanging up.

singapore police force

IMPORTANT CONTACT NUMBERS & LINKS

(CRIME RELATED)
NON-EMERGENCIES:
LOCAL Callers:  1800.255.0000 
OVERSEAS Callers: +65.6255.0000

EMERGENCIES / LIFE THREATENING SITUATIONS:
CALL:     999
SMS:   71999 (IF UNSAFE TO TALK)

SUBMIT MAJOR INCIDENTS TO: (SGSECURE)
IPHONE Mobile APP:     SGSECURE
ANDROID Mobile APP:  SGSECURE

ISD Counter-Terrorism Centre: 1800.262.6473

SUBMIT INFO ABOUT CRIMINAL ACTIVITY:
LOGIN: www.police.gov.sg/iwitness

LODGE POLICE REPORT:
LOGIN: www.police.gov.sg/e-services

SUBMIT GENERAL FEEDBACK:
LOGIN: www.police.gov.sg/e-services
SELECT > Feedback Form

For scam advices, refer to National Crime Prevention Council:
Visit: www.scamalert.sg
Email: enquiries@ncpc.org.sg
Anti-Scam Hotline: 1800.722.6688
'X Ah Long' Hotline: 1800.924.5664


TRAFFIC POLICE (TRAFFIC RELATED): 6547.0000

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other useful contacts:

SINGAPORE CIVIL DEFENCE FORCE (SCDF):

A minute can make a difference between life and death, for someone facing a sudden cardiac arrest.
Call the right number - so as persons facing serious, life-threatening situations are not deprived of an emergency ambulance service.

NON-EMERGENCIES: 
CALL:     1777
Examples of non emergencies: toothaches, diarrhoea, coughs and headaches.

EMERGENCIES / LIFE THREATENING SITUATIONS: 
CALL:     995
Examples of emergencies: fire incident, cardiac arrest, active seizures, breathlessness, major traumas and stroke.

995 FOR EMERGENCIES ONLY
CREDIT: SCDF

COPCommunity SG: THANK YOU, SPF

CREDIT: Singapore Police Force

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SINGAPORE POLICE FORCE.

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